AT ASK

CAREERS

Looking to join the ASK team? See if we're hiring >

Work seems less like "work" when you’re helping to make life easier for kids with cancer and serious blood disorders.

ASK Childhood Cancer Foundation is an Equal Opportunity employer. ASK believes attracting and retaining diverse staff is crucial to serving our community and fulfilling our mission.

ASK offers a competitive salary, a pleasant, energetic work environment, and an engaging, purposeful workplace culture. We invite you to learn more about our benefits and open positions!

Insurance Coverage

Health, dental and vision coverage, short & long-term disability and life insurance*

Simple IRA & Match

Simple IRA Plan with 100% match (up to 3% of salary)

PTO & Holidays

Ample paid time off, holidays and summer Fridays

Team Building

Monthly birthday celebrations and regular get-togethers

*Only available for full-time staff at this time.

Open Positions

We're Hiring!

Take a look below to learn more about our open positions and how to apply.

Marketing Content Manager

ASK Childhood Cancer Foundation is seeking a full-time Marketing Content Manager to support our marketing and communications efforts. This person will work closely with the Associate Director of Marketing to support the production of ASK’s external and internal-facing communications, both digital and print. Some of the most crucial tasks for this person are to enhance philanthropic support, event marketing, and family participant connection by communicating ASK’s mission and impact through the website, blog, digital, and print materials to a variety of stakeholder groups.

The Marketing Content Manager reports to the Associate Director of Marketing and will partner with the Marketing Content Coordinator. Additionally, they will work closely with the Director of Philanthropy and ASK staff to ensure all development-related and mission-derived content marketing needs are being met in service to fundraising and advancement goals, and to the organization’s vision and strategic objectives.

Key Responsibilities

The Marketing Content Manager's responsibilities include, but are not limited to, the following activities in five core areas (with estimates of time devoted to each).

Website Management and User Experience: (20%)

Create, update, and coordinate website content and design, ensuring that information is accurate, up-to-date, and informative.
Implement and oversee UX/UI design and development to enhance the user experience and ensure a visually appealing and user-friendly website.
Collect and share compelling stories that illustrate and highlight the impact of ASK.

Search Engine Optimization (SEO): (15%)

Conduct thorough keyword research to identify relevant and high-impact keywords related to ASK Childhood Cancer Foundation's mission, events, and services.
Optimize website content, including headlines, meta descriptions, and on-page content, to improve organic search visibility and click-through rates.
Ensure technical SEO best practices are properly implemented, such as optimizing site speed, mobile responsiveness, and schema markup.
Monitor and analyze organic search rankings, organic traffic, and other relevant SEO metrics to identify opportunities for improvement.
Regularly audit the website for broken links, crawl errors, and other technical issues that might affect search engine performance.
Utilize tools like Google Search Console, Moz, SEMrush, or other relevant SEO tools to track progress and identify areas of improvement.
Regularly report to the Associate Director of Marketing on SEO performance, strategy effectiveness, and recommended improvements.

Metrics and Analytics: (10%)

Utilize tools like Google Analytics to track and analyze website traffic, user behavior, and engagement metrics.
Use data insights to make informed decisions about content, design, and user experience improvements.
Monitor, and track website performance metrics such as page load times, bounce rates, and conversion rates to identify areas for improvement.
Report out analytics and metrics to the Associate Director of Marketing. Additionally ensuring that a month-over-month and quarter-over-quarter analysis is run and reported out as well.
Communicate progress, challenges, and opportunities with the leadership team and other departments.

Content Creation for the Development Department: (40%)

Work closely with other Development Department team members to understand their needs and align content marketing efforts with fundraising goals.
Develop compelling and effective event flyers, postcards, email newsletters, save-the-dates, signage, posters, slide shows, and event materials including fundraising websites and pitch decks to support the Development Department's fundraising efforts.
Collaborate with designers and copywriters to create engaging content that aligns with ASK's branding.
Lead the creation of ASK's annual report, ensuring it effectively showcases the organization's achievements, financials, and impact.
Provide support for audio, video, and multimedia production of in-person and online events.
Develop, design, and execute email templates, header images, and additional creative materials needed for the organizational newsletter, and development emails.
Scheduling and deploying emails for the development team and organization as needed.

Administrative Duties (15%)

Ensure all content adheres to brand values and style.
Support development and special events, including public speaking appearances, working at fundraising events, or attending events to represent ASK in the community.

Education, Experience & Skills:

Bachelor’s Degree or equivalent professional experience.
3 to 5 years of experience in the communications, marketing, public relations, advocacy, and/or fundraising field.
Graphic design experience required with Adobe Creative Suite and Canva. Video experience preferred.
Proven experience in content development, for digital and print communications.
Website UX/UI experience. Wix CMS experience preferred.
Data analytics and metric retention for SEO and website performance

This is a full-time (40 hours per week), in-person position. The starting salary is $70,000. Occasional evening and weekend work is required.

ASK Childhood Cancer Foundation is an equal opportunity employer. It believes attracting and retaining diverse staff is crucial to serving our community and fulfilling our mission. ASK offers a pleasant, energetic work environment and an engaging, purposeful workplace culture.

To apply, please send a cover letter and resume to jobs@askccf.org by May 9, 2025, with the subject line “Marketing Content Manager.”

About ASK Childhood Cancer Foundation:

Founded in 1975, ASK Childhood Cancer Foundation (askccf.org) is Virginia’s most comprehensive provider of support services for children with cancer and serious blood disorders as well as their families. Our mission is to make their life better by providing emotional, social, financial, and educational support.

Apply

Program Events Coordinator

ASK Childhood Cancer Foundation is seeking a full-time Program Events Coordinator. This position will
plan, promote, and execute social events for childhood cancer patients, survivors, and their families in
the Richmond region in order to build a community of support. The coordinator will also lead four weeks
of summer camp and manage program event volunteers. Additionally, they will work closely with the
program events team to coordinate how we build events across the state that are consistent with our
culture, guidelines and goal of creating community and connection. The Program Events Coordinator
reports to the Director of Programs and works closely with the entire program team.

Responsibilities

Create and implement fun, engaging, creative, and age-appropriate activities for children and
families in the Richmond region through:
- Eight family events
- Nine special population events for preschool, elementary, and teens
- Weekly clinic meals or parties
Lead bi-monthly program events meetings and support staff in building high-quality events in new regions that align with ASK’s culture, guidelines and goal of creating community and connection.
Lead planning and implementation of four weeks of summer camp in coordination with the program team.
Prepare and manage event budgets and timelines.
Manage event volunteers, including recruitment, scheduling, tracking, and communication, in
coordination with the development Special Events Coordinator.
Manage all event venues and 3rd party vendor contracts.
Plan and implement creative marketing strategies across multiple channels to communicate
events with families.
Build and manage all registrations and communications needed for each event including (flyers,
postcards, etc.)
Work closely with the development team to help coordinate the holiday adopt-a-family
program.
Assess event success and strategize future improvement.
Foster and support the organization’s relationships with ASK families.
Incorporate opportunities for connection into summer camp and events as appropriate.
Manage Facebook Family Group #wellnesswednesday and #feelgoodfriday campaigns.
Manage snack and treasure chest inventory and coordinate donation drives with the
development team.

Education, Experience & Skills:

At least two years of event experience and/or experience leading groups of
children/adolescents.
Proficiency in Google Workplace and Microsoft Office.
Proficient in basic graphic design to create flyers and social media graphics in Canva and make
minor website updates.
Experience using an online email marketing platform such as Constant Contact.
Excellent written and verbal communication skills with the ability to think creatively and
produce compelling copy for use in collateral and across print and digital formats.
Ability to be organized and self-motivated while working in a team.
Strong interpersonal skills with the ability to communicate effectively with a diverse community
of families, volunteers, and vendors.
Ability to lift up to 35 pounds

This is a full-time position working 40 hours per week in-person and requires some evenings and
weekends. This person will be eligible to work from home one day a week. The starting salary is $50,000.

ASK Childhood Cancer Foundation is an Equal Opportunity employer. It believes attracting and retaining
diverse staff is crucial to serving our community and fulfilling our mission. ASK offers a pleasant,
energetic work environment and an engaging, purposeful workplace culture.

To apply, please submit a cover letter and resume to jobs@askccf.org with the subject line “Program
Events Coordinator”, no later than close of business May 9th, 2025.

About ASK Childhood Cancer Foundation:

Founded in 1975, ASK Childhood Cancer Foundation (askccf.org) is Virginia’s most comprehensive provider of support services for children with cancer and serious blood disorders as well as their families. Our mission is to make their life better by providing emotional, social, financial, and educational support.

Apply

Full Time Family Support Coordinator

ASK Childhood Cancer Foundation Full-time Family Support Coordinator helps families navigate
the pediatric cancer treatment process. The Family Support Coordinator is a non-hospital
position and will supplement the support offered by ASK and Children’s Hospital of Richmond at
VCU clinic staff.

This position is part of the Family Support Program that provides organizational, emotional, and
informational support to a family during the pediatric cancer treatment process to help them
feel empowered to make decisions and maintain control over their treatment experience. The
Family Support Program is focused on families who are beginning the process of pediatric
cancer treatment.

Responsibilities

The Family Support Coordinator reports to the Director of Programs and works closely with the psychosocial team and clinic staff at the ASK Pediatric Oncology/Hematology Clinic at the Children’s Hospital of Richmond.

Build relationships with and act as primary liaison with ASK clinic & hospital staff.
Plan and execute sibling events, parent night out events, and parent social events.
Assist with summer camp and other events as needed.
Meet with families weekly in the out-patient clinic and hospital to establish a working relationship.
Assess the individual and family needs by interviewing the individual, family/caregiver, and other providers; review needs on an ongoing basis. Evaluates individuals’ environment for safety, security, and negative factors.
Make referrals and links individuals/families to needed services and resources and coordinate individual services with multiple service providers and agencies. Enhance community integration through increasing individuals’ community access and involvement.
Spend requested respite care time with the child in the hospital so that parents can have a break.
Provide home visits with the individual/family, as needed.
Evaluates the quality of services provided and changes in an individual's condition.
Provide consultation and supportive counseling to the individual and family/caregiver for problem resolution (regarding non-hospital issues).
Complete documentation and maintain case records.
Acquire and maintain current information on available community resources. Build and maintain partnerships with community organizations, resources, agencies, and area businesses in order to better link individuals with needed services and supports and ensure effective coordination of services.
Support and facilitate strategic growth of ASK family support program. Assist in orientating any newly hired staff and facilitate shadowing opportunities.
Attend hospital volunteer training and abide by all in-patient hospital volunteer guidelines.
Work with other ASK program staff to incorporate mental wellness activities and topics into all ASK programs.
Process all CHoR MLB applications and assist with statewide MLB applications when needed.

To be successful in this role, our Family Support Coordinator will be:

Motivated to work in an emotionally challenging environment with demonstrated self-care skills.
Organized, independent and self-disciplined.
Excellent interpersonal skills. Collaborative and comfortable with families and staff of diverse backgrounds and needs.
Proficiency in Microsoft Office (Word; Excel; PowerPoint) and Google Suites
Preferred experience using an online email marketing platform such as Constant Contact.
Ability to lift up to 35 pounds.

Career Experience includes:

Bachelor’s Degree in social work, counseling, human services, or a related field from an accredited institution; or relevant professional work experience.
Experience in the cancer treatment process is highly favored but not necessary.
Working knowledge of public support services and local for-profit support resources.

This is a full-time (40 hour/week), salaried, in-person position. Occasional evening and weekend
work required. The salary range is from $50,000 to $60,000

ASK Childhood Cancer Foundation is an Equal Opportunity employer. It believes attracting and retaining
diverse staff is crucial to serving our community and fulfilling our mission. ASK offers a pleasant,
energetic work environment and an engaging, purposeful workplace culture.

To apply, please submit a cover letter and resume to jobs@askccf.org with the subject line “Family Support Coordinator”, no later than close of business May 23rd, 2025.

About ASK Childhood Cancer Foundation:

Founded in 1975, ASK Childhood Cancer Foundation (askccf.org) is Virginia’s most comprehensive provider of support services for children with cancer and serious blood disorders as well as their families. Our mission is to make their life better by providing emotional, social, financial, and educational support.

Apply