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Privacy Policy

Your privacy is of great importance to us and our website has been developed with that in mind. We recognize your right to know what information is being collected about you and how that information will be used, as well as our obligations to protect what we do collect.

Our privacy policy tells you about our information practices when you visit us online to browse, obtain information, or request services, such as making a pledge. The policy includes, among other things, what data is collected and why; ways for you to access information or submit inquiries; security features; and website analysis tools used.

ASK respects your privacy while you are an online visitor to our website. At our site, we do not collect personal information unless you provide it to us voluntarily and knowingly.

We acknowledge your right to:

  • know what purpose the information gathered might be used.

  • know with what other entities the information gathered might be shared.

  • a guarantee of reasonable security of any data collected.

  • a guarantee of data accuracy and fidelity.

  • access to data gathered to ensure accuracy and fidelity.

  • choose not to be included in any use of the data unrelated to the stated purpose for which the data was collected.

  • choose not to be included in any transfer of data to any third party for any use unrelated to the stated purpose for which the data was collected.

Our Commitment to Our Donors

Donor Privacy Policy. We will not sell, share or trade our donors’ names or Personal Information with any other entity, nor send mailings to our donors on behalf of other organizations. This Donor Privacy Policy applies to all information received by ASK, both online and offline, on any Platform, as well as any electronic, written or verbal communications.

Information We Collect About You

Personal Information. We may collect the following types of personal information:

  • Information provided by you when requesting information through the site. For example, you may be required to submit personal information such as your name, address, telephone number, and e-mail address in order to join our email list or register for an event.

  • Credit or debit card, or bank account information collected from you when making a donation.

  • Information you provide us through customer service correspondence and general feedback.

Non-personal Information. When you visit the site, we may collect non-personal information, such as a catalog of the Site pages you visit. Non-personal information is generally collected through the Site from the following sources: server log files, cookies, and other technologies and information that you voluntarily provide.

Cookies and similar technologies. We and our service providers may use "cookies" or similar technologies on our Site. A cookie is a piece of data stored on your computer that ties your computer to a web server for recordkeeping purposes. Most browsers allow you to control the use of cookies on your computer. If you choose to limit the use of cookies on your computer, we may not be able to provide you the services you request on our Site. Cookies, when used, are not persisted.
Server log files. Your Internet Protocol (IP) address is logged in our server log files along with other information about your activity on our Site. We use your IP address to calculate Site usage levels, help diagnose problems with our servers, and generally administer the Site. Collecting IP addresses is standard practice on the Internet.

How We Use Information We Collect

Personal Information: We may use the personal information we collect in the following ways:

  • Fulfillment of requests. We may use your personal information to provide you with the services you requested.

  • Administrative communications. From time to time, we may use the personal information you provide us to contact you about the services you have ordered or important changes to the site. Because this information may be important to your use of the site, the fulfillment of your request, or required by Federal regulation, you may not opt-out of receiving such communications.

Non-personal Information: Because non-personal information does not personally identify you, we may use such information for any purpose.


Accessing and Modifying Information and Communication Preferences

Upon request, ASK will grant individuals reasonable access to Personal Information that we and our agents hold about them. For example, visitors to the Platform who have provided Personal Information to us may review and/or make changes to the same by contacting ASK. In addition, individuals may manage their receipt of marketing communications by clicking on the “unsubscribe” link located on the bottom of any ASK marketing e-mail or by following the instructions found on the Platform. We will use commercially reasonable efforts to process such requests in a timely manner.


How We Protect Your Information

We take appropriate security measures to protect against unauthorized access to data. These measures include internal and external reviews of our data collection, storage, and processing practices and security measures, including physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to employees and contractors who need to know that information in order to operate, develop, or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

When visitors to our Site provide personal information, the data is encrypted and protected using Secure Socket Layer (SSL) protocol.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice. 



Please direct any questions or concerns regarding this privacy policy or ASK Childhood Cancer Foundation’s treatment of personal information by contacting us or you may write to us at ASK Childhood Cancer Foundation, 5211 W Broad Street, Suite 100, Richmond, VA 23230. We will investigate and respond to your inquiry. Your inquiry will be treated confidentially, and will not be shared with external parties, except service providers and those who govern and oversee ASK Childhood Cancer Foundation.

Last Updated: 08/01/23

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